Shipping & Returns – Nick Hair Studio
At Nick Hair Studio, we aim to provide fast, reliable, and discreet delivery of professional adhesive solutions across the UK.
Shipping Dispatch Time
Orders are typically dispatched within 1–2 working days.
Orders placed on weekends or public holidays will be processed the next working day.
UK Delivery
We ship across the United Kingdom using reliable courier services.
Estimated delivery time:
2–4 working days
Delivery times may vary depending on location and courier performance.
Discreet Packaging
We understand the importance of privacy for hair system wearers.
All orders are shipped in plain, discreet packaging with no product details visible externally.
Order Issues
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Include:
• Your order number
• A description of the issue
• Photographs if applicable
We will resolve the issue as quickly as possible.
Returns
We offer a 30-day return policy from the date of delivery.
Due to hygiene and product safety considerations, certain items may not be eligible for return once opened.
Eligible returns must meet the following conditions:
• Item is unused
• Item is in original packaging
• Return request made within 30 days of delivery
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval.
If approved:
- Refunds are issued to the original payment method
- Processing time may vary depending on your provider
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Opened adhesive products
- Used tapes or strips
- Products damaged through misuse
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Description of the issue
- Photos if applicable
Need Help?
If you are unsure which adhesive product is right for your hair system, please contact us via the Contact page.
We’re happy to help you choose the most suitable solution.
