Shipping & Returns – Nick Hair Studio

At Nick Hair Studio, we aim to provide fast, reliable, and discreet delivery of professional adhesive solutions across the UK.

Shipping Dispatch Time

Orders are typically dispatched within 1–2 working days.

Orders placed on weekends or public holidays will be processed the next working day.

UK Delivery

We ship across the United Kingdom using reliable courier services.

Estimated delivery time:

2–4 working days

Delivery times may vary depending on location and courier performance.

Discreet Packaging

We understand the importance of privacy for hair system wearers.

All orders are shipped in plain, discreet packaging with no product details visible externally.

Order Issues

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Include:

• Your order number
• A description of the issue
• Photographs if applicable

We will resolve the issue as quickly as possible.

Returns

We offer a 30-day return policy from the date of delivery.

Due to hygiene and product safety considerations, certain items may not be eligible for return once opened.

Eligible returns must meet the following conditions:

• Item is unused
• Item is in original packaging
• Return request made within 30 days of delivery

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval.

If approved:

  • Refunds are issued to the original payment method
  • Processing time may vary depending on your provider

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Opened adhesive products
  • Used tapes or strips
  • Products damaged through misuse

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Description of the issue
  • Photos if applicable

Need Help?

If you are unsure which adhesive product is right for your hair system, please contact us via the Contact page.

We’re happy to help you choose the most suitable solution.